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To create an online billing profile, start by contacting Customer Care.
Ellettsville customers
(812) 876-2211
Other areas, toll-free
(800) 742-4084
Already contacted Customer Care about setting up an online billing profile? Click here.
All Smithville Security Customers: There is a company claiming to have taken over the Smithville Security business and trying to schedule appointments to come into our customers' homes. This is a scam. For your own safety, DO NOT allow any unsolicited person to come into your home, even if they claim to be from Smithville or Smithville Security. If you have received one of these calls, please call your local authorities immediately and at your convenience, let us know by calling (812) 876-2211 or (800) 742-4084.
As of January 9th, our Corporate Headquarters will no longer be available for walk-in service. We ask that you please visit The Smithville Store at Smith Pike Crossing if you have questions about your bill, need to change your services and for all of your customer service needs. We will still be taking payments at the drive up window and as always we’ll still be available to assist you over the phone; (812) 876-2211.


