Contact us by phone.

Customer Service & Support
(812) 876-2211

Outside Monroe County (800) 742-4084

Account & Billing Service Hours

Walk Ins:
French Lick
8:00 a.m. - 5:00 p.m. (M-F)

The Smithville Store
9:00 a.m. - 6:00 p.m. (M-F)
9:00 a.m. - 5:00 p.m. (Saturday)

Call Ins:
8:00 a.m. - 7:00 p.m. (M-F)
8:00 a.m. - 5:00 p.m. (Sat)

Technical Support Hours
Everyday 7:00am to 1:00am

After Hours Support
Calls after midnight will be received by our answering service. While this service does not provide support, they will submit your trouble ticket for review when the support office reopens.

Quantum™ Fiber Network Scheduling
(877) 513-4237

Mail Your Bill Here
Smithville Communications, Inc.
PO Box 6455
Indianapolis, IN 46206-6455

We're here for you!

We offer a variety of ways to contact us. For urgent issues, such as outages, please contact us immediately at the numbers listed to the left.

If you prefer to be contacted by email for non-urgent matters, you can contact us using the form below. We will respond as soon as possible, generally within one business day!

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Office locations

The Smithville Store

3621 W. State Rd. 46, Suite #103
Bloomington, IN 47404
(812) 935-8324

View The Smithville Store in a larger map

French Lick

8619 W. Main St.
French Lick, IN 47432
(812) 936-8324

Main Office / Company Headquarters

1600 W. Temperance St.
Ellettsville, IN 47429